Batelco, the leading digital solutions provider in the Kingdom, announced that it has adopted the cloud-based email service, Amazon WorkMail, from Amazon Web Services (AWS) to power email services for both corporate and retail customers. Amazon WorkMail is a secure, managed business email and calendar service with support for all mobile devices and desktop email clients.

With Amazon WorkMail, Batelco will offer an enriched email communication experience"...

Manama, Jan. 15(BNA): As part of its keenness to better serve all society segments including deaf and people with hearing impairment and based on its belief that the telecommunications technology should be utilized to foster communication with all subscribers, the Telecommunication Regulatory Authority (TRA) has launched a video call service for its Consumer Call Center: 81188 at the end of November 2018 in cooperation with Silah Gulf, a company specializes in contact center services and external outsourcing. The new feature"...

Manama, Jan. 7 (BNA): The Call Center has successfully responded to over 1,000 VAT related queries per day through its hotline (80008001) and by email (vat@mof.gov.bh) since the induction of the VAT on January 1, 2019.

The National Bureau for Taxation (NBT) noted that the sudden influx of queries reflects consumers and investors’ eagerness to expand their VAT procedural"...

In line with the company’s efforts to support the Kingdom’s sports sector and its desire to be present at important sports forums representing the Kingdom of Bahrain, Batelco chartered a plane to transport fans to the opening match of the 2019 AFC Asian Cup. The opening match between the Bahraini National Team and the UAE National Team took place on Saturday 5th of January in Zayed Sports Stadium in Abu Dhabi.

Batelco’s chairman,"...

Beginning December, VIVA Bahrain offer customers the option to pay for purchases in the App Store and for Apple Music and iTunes directly from their mobile phone account.

The service will be available to all VIVA customers in Bahrain for post-paid and prepaid mobile plans. The launch of the service sees VIVA take a dynamic new step in the development of its financial services and customer service.

Using"...

VIVA Bahrain, the Kingdom’s leading telecommunications service provider celebrates the tenth anniversary of its successful partnership with multi-award winning and leading premium Customer Experience specialist, Silah Gulf.

VIVA’s partnership with Silah has provided for an exceptional customer service and many service achievements and industry awards. Most recently, the strong impact of the partnership was seen when VIVA won the distinguished"...

Batelco, the leading digital solutions provider in the Kingdom, announced its sponsorship of AlAyam 25th Cultural Festival organized by AlAyam Press Publishing and Distribution, under the patronage of His Excellency Shaikh Khalid bin Abdulla Al Khalifa, Deputy Prime Minister. The book fair, being the highlight of this Festival, is held at the Bahrain International Exhibition and Convention Centre, starting the 27th December 2018 to 5th January 2019.

As"...

VIVA Bahrain announces the launch of its Innovation Center – showcasing breakthrough technologies to support the government’s vision of digital transformation while enabling businesses and customers to leverage next-generation solutions and services. Located within the headquarters in Seef district, the VIVA Innovation Center is a platform for developing solutions in modern technologies for various business verticals as well as an innovation think hub.

With"...

Bahrain's leading telecom services provider Batelco has partnered with US-based Cisco Meraki, a leader in cloud-managed IT, to provide its small and medium enterprise (SME) customers with a managed comprehensive WiFi solution.

The smart managed WiFi solution based on the Cisco Meraki Access Point extends to enterprise customers various features, including a wide range of high speed WiFi and strong coverage, zero touch provisioning (ZTP) technology, location analytics, business grade firewall, bandwidth control,"...